We ship out of Brooklyn NY with United States Postal Service (USPS) Priority Mail and out of Florianopolis, Brazil. Orders are processed Monday to Friday and will usually be shipped within 2-3 days.
Return Labels are included in original shipment for return or exchange. Only new condition and with original hygiene liner accepted.
How To Return An Item:
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of your purchase with hygiene sticker in place.
1. Please email firstname.lastname@example.org to notify return/ exchange so your wishes can be taken care of as soon as possible.
2. Mail your item to:
325 Graham Av, 2F
Brooklyn, NY 11211
3. Include in your package a signed note stating the reason for your return and the original receipt.
Unfortunately we can not offer Free Returns to our international clients just yet. If you send back the items on your own terms please send an email to email@example.com to let us know to expect the return and we will refund when the package has been received at our studio. We are working hard to make it possible to offer free shipping and returns to our international clients very soon. Thank you for you patience !
All sales items are final. Exchange accepted but Not returns.
For any questions or doubts please firstname.lastname@example.org